If a loved one of yours is currently living in a nursing home in Virginia and you are having an issue, whether it be with the care that is being provided or with a particular staff member, there are a number of steps you can take on your own to help resolve the problem you are having. The Centers for Medicare & Medicaid highlight what some of these steps are, which we have shared with you below, so consider them if you are looking to get the issue under control.
- The first thing you need to do is talk with the staff that is directly involved. The truth is, they may not be aware that you are even having a problem which means they can’t help fix it. For example, let’s say that every time you visit your loved one, they tell you that another resident has become rather bothersome, making their stay there unbearable. Unfortunately, the staff never seems to catch the resident in the act and your loved one hasn’t informed them of their behavior. Because the issue has not been brought to anyone’s attention aside from yours, you will want to inform the staff who is responsible for watching over your relative that the resident is continuously disrupting your family member and you would like them to intervene.
- In the event the staff doesn’t seem too willing to help get your problem fixed or they claim they will but choose to do nothing, consider contacting one or more of the following individuals:
- Social worker
- Director of nursing
Sometimes, when you take your complaints to someone higher up, they have the ability to get the workers to handle the matter in an appropriate manner so that your issue is resolved and your loved one can go back to living comfortably.
- If you wish to take things further as you don’t feel your issue is being handled accordingly, find out what the grievance policy is at the facility where your loved one is living. According to the Centers for Medicare & Medicaid, any nursing home that is “Medicare and/or Medicaid-certified must have a grievance procedure for complaints. If the problem develops into something more serious that involves your loved one being abused or neglected, here’s what you need to do.
If your loved one is being mistreated by nursing home staff and/or other residents, aside from informing someone higher up about the problem, you also need to contact a Fredericksburg, VA nursing home abuse lawyer. The reality is, many nursing home staff members working in these facilities are often overworked and don’t have the time or patience to care for the aging residents who are living there. Sadly, this results in your loved one having to suffer. But, there is something you and your nursing home neglect attorney can do about it—you can see that justice is served.
Whether that entails you filing a complaint with your local police department or a lawsuit in an effort to recover compensation for the pain and suffering your loved one has had to endure, the attorneys we can place you in touch with will be sure to explain all of your options and help you choose the best ones to follow through with. With that in mind, if you would like to be connected with an attorney who is familiar with the laws and legal processes used to hold a nursing home and/or their staff accountable for abuse or neglect, contact USAttorneys.com today.