At the beginning of January, North Ridge Health and Rehab located in New Hope, MN was inspected by the Department of Health and Human Services. At the conclusion of the inspection, health officials recorded 15 deficiencies. The inspection, which occurred just before the first COVID-19 case was recorded in the U.S., highlighted some problem areas in the facility that could potentially lead to a resident being harmed.

In the Centers for Medicare & Medicaid Services inspection report, the following were listed as some of the deficiencies:


  1. The facility “failed to ensure the resident’s resuscitation status order matched the resident’s stated request of Do Not Resuscitate (DNR) for two out of eight residents.”
  2. Based on an inspector’s observations and the information gathered from documents and interviews, it was discovered that the facility had failed to ensure a physician was notified of a change in condition for a resident who left the facility for two weeks without his medications.
  3. The facility failed to “timely report suspected abuse, neglect, or theft and report the results of the investigation to [the] proper authorities.”
  4. Based on observation, interview, and document review, the facility “failed to develop and implement individualized care plan interventions for one resident who was blind.”
  5. The nursing home failed to “ensure accurate documentation of physician ordered medication and treatments for three of three residents.”
  6. During an interview, an inspector asked a registered nurse who was trained to perform medical treatment in the facility. The nurse informed the inspector that there was no system for tracking who was trained, and he/she stated, “I just know.”


Not only was North Ridge recognized for numerous deficiencies before COVID-19 became a pandemic, but it became the site of one of the state’s largest coronavirus outbreaks, according to the Star Tribune. On May 7th, the source reported that the 320-bed nursing home had already recorded 68 positive cases of COVID-19 and 44 deaths related to the virus. While it isn’t clear whether the deficiencies played a role in the rapid increase of cases, many homes that have a history of violations have also failed to properly implement an effective infection control plan during the pandemic.


Did a loved one of yours contract the COVID-19 virus at a nursing home that had previously recorded deficiencies?


If you suspect that your loved one contracted the virus because the facility failed to appropriately respond to an outbreak and your loved one has developed additional medical issues or passed away, you might consider contacting a Minnesota nursing home abuse lawyer. If one or more staff members knowingly violated a federal standard that put your loved one’s health and life in jeopardy, a Minnesota nursing home abuse attorney can help you take legal action to recognize the facility for its negligence. If you would like to discuss your case with a nursing home neglect attorney in your city today, is ready and available to connect you with one.

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