Rock Hill, SC- A Rock Hill nursing home is facing an investigation amid allegations that a staff member abused a resident.

Police say that a caregiver at the Windsor Health and Rehabilitation Centers on McDow Drive allegedly grabbed a resident with such force that they required stiches, according to WBTV.

Police said they were approached Saturday by a man whose 91 year-old mother is a resident of Windsor. The elderly woman told her son that she was being verbally and physically abused by one of her caregivers.

The son, in response to his mother’s allegations, placed an audio recording device in her room and caught incidents of abuse on tape. In the recording, WBTV reported, the man caught the caregiver having a “heated exchange” on the telephone.

The recording also caught the caregiver yelling at the elderly woman to “get up.” The caregiver then grabbed her arm with such forced that she required stitches.

Officials at the facility said police are investigating allegations but won’t comment on the pending investigation. However Westminster’s Vice President of Operations Mandy Stamper said they are taking the allegations seriously and emphasized that residents are a priority at the facility.

“We have high expectations of our employees here and when a concern is raised we’re going to ensure that the dignity and respect of our residents is upheld,” Stamper told WBTV.

The employee at the center of the investigation has been let go.

The timing of this case is interesting since just days after the son of the nursing home resident installed the audio recording device, state legislators failed to pass a bill that would allow residents of nursing homes to utilize spy cameras. The law is currently stalled in the Senate as some lawmakers believe such cameras invade the privacy of nursing home staff and residents—residents must give their consent before the cameras can be installed.

Some states legally allow families to place so-called “granny cams” in residents’ rooms. But in other states where cameras are forbidden, anyone who suspects their loved ones are being abused or neglected must use other methods to determine if abuse or neglect is occurring. It’s too bad this bill has stalled since homes in the state fail to give their residents one-on-one care, which often leads to neglect, with 24 percent of facilities in the state being cited for severe deficiencies. (Severe deficiencies are defined as events in which a person’s safety is in imminent danger.)

Read more about detecting the signs of abuse and neglect here.

When a nursing home resident or their loved ones suspect abuse or neglect, they need to take action and report incidents as soon as they occur. Victims also have another course of action they can take; they can hire a South Carolina nursing home abuse attorney to seek compensation on their behalf. With legal help, an abuse/neglect victim can get compensation for their medical costs and emotional distress that result from their mistreatment.